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- How to Document a Client's Refusal to Disclose Full Expenditure to Meet Consumer DutyThe introduction of the Financial Conduct Authority’s (FCA) Consumer Duty has fundamentally shifted the responsibilities of mortgage intermediaries. It is no longer enough to simply offer a product that fits a client’s stated needs; advisors must now proactively work to ensure "good outcomes" and prevent foreseeable harm. One of the most challenging scenarios under this regime...0 Comments 0 Shares 3 ViewsPlease log in to like, share and comment!
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